I just got this phone and I have been having to call T-Mobile everyday since the day i got it, the biggest problem I am having is sending pictures messages, I have called and spoken to 10 reps since Friday and no one know how to fix my phone so that I can send it, they even told me to return the phone and get another new one which i did and it still does not work, I can receive picture messages and text etc. but i cannot send a picuture via email or text..it is driving me crazy anyone have this problem and know how to fix it...also how do i download MP3 songs i do not have a bluetooth.
I do have the data plan and i have already went done the whole advance options %26 registering my phone over and over again...
Answer:
I know exactly how you feel!
I just got mine yesterday (Tuesday, June 12) and I had to call T-Mobile 5 times! I had the same problem and when I called for like the 5th time, they directed me to a Blackberry specialist. She told me that my phone didnt come with this feature that allows me to send them, so she gave me the feature. Turns out that the feature it didn%26#39;t come with was T-Zones!
So ever since I got T-zones, I was able to send picture messages.
P.S.
When you take a picture, click on the menu button, and scroll until you see %26#39;Send as MMS%26#39;, whis is how you send a picture message.
If you don%26#39;t see that then, call T-Mobile and request to speak to a Blackberry specialist.
Hope this helps! call them and ask them to send to you the blackberry support
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